Refund policy

At NovaNestify, customer satisfaction is important to us. If you are not satisfied with your purchase, please review the following return and refund conditions.

Return Period

Customers may request a return or refund within 30 days of receiving the product.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition
• The item must be in its original packaging
• Proof of purchase must be provided

Returns that do not meet these conditions may not be approved.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.

Refund Processing

Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear in your account.

Contact

For return or refund requests, please contact us:

Email: support@novanestify.com